If this fails, perform a search manually. Genius was friendly and efficient. December 06, 2012 My iMac has been acting weird for the past few months and I finally decided that it was time to take it in for servicing and repairs as I have a MacBook Pro from 2006 that I can use in the interim. I've had Apple hardware failures before, and never experienced anything like this long of a wait even though none of the equipment involved was as critical to me. Don't try to bullshit somebody that knows the product inside out. December 28, 2013 tried to get an appointment at the genius bar for the imac that has the white screen of death.
Une question sans preuve de recherche sérieuse sera supprimée. My first experience here left me with this impression: this place is terribly unprofessional. Here, you can type in your username and password to log in. I'm in Los Angeles, and the last 3-4 times I've needed service I've been able to book a Genius appt at the Manhattan Village store within 1-2 days. Staff Apple Store on in In order to effectively assist customer's needs, every Apple Store has a variety of staff trained for specific tasks.
Hey Apple - give this guy a raise! I shouldn't say it but I will. Don't get me wrong, 1 week for a depot level repair is really, really good for consumer service. I like the fact that once I introduced my 70-something mother as the owner all questions were directed at her and she was allowed to explain things in her own voice. That said, if you rely on your machine to make money, then you either need to be going through Apple's small business program if they still have it, it is usually run out of the stores with dedicated staff , or maintain a spare system that can get you by if your main system is down. Pro tip: Geniuses aren't actually geniuses.
Apple needs to improve Genius Bar capacity, at least in the markets where week-long waits are normal. It's important to book ahead if you can because otherwise your wait could be quite long. Only thing is it also knocked out the motherboard in the process and apple said because it knocked out the mobo at the same time it is not covered. All concierge are now Specialists. Free Genius Bar appointments are becoming more difficult to secure as Apple devices proliferate around the world. Personally, I think they have the toughest job in the store as they are constantly on the grind to get through appointments mobile appointments are meant to be no more than 10 minutes and are on the receiving end of a lot of customer heat.
If you really feel strongly about the issue, go back to the store and speak to the manager. April 01, 2014 Worst customer service with genius bar techs at this store. The guys in there are great. For help setting up products and services, select the option to call or chat with Apple Support, or walk in to your local Apple Store. On May 15, 2001 led a group of journalists from a hotel in to Apple's first store in the second level of for a commemorative press event. A question without a serious proof of research will be removed.
Still Need to have More Contact Information of Apple Genius Bar? Choose from options including iPod, Mac, iPhone, iPad, and Apple Watch. How To Contact Apple Genius Bar Via Message? Second time here in 2 days. My first iPhone's speaker broke within 3 months. Bored and don't know what to do? Mixup is currently the Apple Premium Reseller in , operating numerous stores under the name of. The Genius Bar provides software support for and hardware service on products that are not classified. The customer generally does not. The reps at the store are always great, but the system had really degraded.
Sometimes your experience will be pleasant and other times things don't go so well. To address increasing numbers of customers at the Genius Bar, some new stores also feature an iPod Bar. Following the earthquake and tsunami that hit the region earlier this year, Apple's retail stores reportedly became a news source for locals to check e-mail and keep up with new reports. Also, get him an assistant - I think he needs one ; I called in the morning to check my Macbook, since the battery needed a replacement. When I found out that they replace frayed chargers, even out of warranty, I returned to the apple store in aspirations of getting a brand new charger. There are rumors of a store opening in depending on the construction of an eight story annex for , where Apple's Mexican headquarters are also located.
Tell us what's going on! I haven't had issues getting a few Genius Bar appointments in the last few years. The stores sell Apple and , , , , third-party accessories, and other consumer electronics such as the. Ever wonder how much store employees really know about unannounced Apple products? It was ready 5pm on Friday nite. I have one more day until I can return the charger I bought. When she sent me to pick up her phone however, thats when shit really soared into the fan. Contact us: You can write a text message to Apple Genius Bar for any issue through the Can you share your discussion with Apple Genius Bar over the phone. My old MacBook pro served me well, 6 years of kickass service but it had become so slow and I had about 23 seconds of battery life at a time, not good.
I adore your products, but you should not be walking around calling yourself a 'genius' by any stretch of the imagination you money grabbing punk asses. At least he was honest about it. Within minutes you can easily make your appointment so you can fix your Apple device. Opening day attracts thousands of customers who line up early in the morning or even the night before. I did try to purchase in store, but the only way I can purchase now is by calling the online store due to the change in AppleCare plans. My first iPhone's speaker broke within 3 months.